PRIVACY POLICY and TERMS & CONDITIONS

This website is brought to you by Sparling Benham & Brough. We take the privacy of our website users very seriously. We ask that you read this Privacy Policy ("the Policy") carefully as it contains important information about how we will use your personal data.

For the purposes of the Data Protection Act 1988, Sparling Benham & Brough is the "data controller" (ie the company who is responsible for, and controls the processing of, your personal data).

Personal data we may collect about you

We will obtain personal data about you (such as your name, address, telephone number and email address) whenever you forward an email enquiry to us or complete the Personal Injury Contact Form.

We will also obtain personal information about you in respect of the nature of any personal injury claim that you may have and the injuries that you have sustained in the Personal Injury Contact Form. If you volunteer such information you will be consenting to our processing it for the purpose of arranging a free personal injury consultation, with a view to assessing your claim and advising you as to how potentially we will be able to assist you in pursuing that claim.

How we may use your personal data

We will use your personal data as outlined above for the purpose of contacting you with a view to assessing how best to assist you with any enquiry that you may have and in terms of the Personal Injury Contact Form, with a view to arranging a free conference to assess your claim and advising you as to how potentially we will be able to assist you in pursuing that claim.

Keeping your data secure

Whilst we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data which are transferred from you or to you via the internet.

Information about other individuals

If you give us information on behalf of someone else, you confirm that the other person has agreed that you can:

Give consent on his/her behalf to the processing of his or her personal data
Give consent to the processing of his/her information as regards the type of accident and nature of injuries sustained, in the Personal Injury Contact Form.
Your rights
You have the right, subject to the payment of a small fee to request access to personal data which we may process about you. If you wish to exercise this right you should:

Put your request in writing
Including proof of your identity and address (eg a copy of your driving licence or passport, and a recent utility or credit card bill)
Attach a cheque in the amount due at the time, made payable to Sparling Benham & Brough
Specify the personal data you want access to.
You have the right to require us to correct any inaccuracies in your data free of charge. If you wish to exercise this right you should:

Put your request in writing
Provide us with enough information to identify you
Specify the information that is incorrect and what it should be replaced with.

Discounts and Incentives:

We offer the following discount schemes:

£25 plus VAT discount on your first invoice as a new client.

£25 plus VAT discount on your first invoice on any subsequent matter started during the course of your first matter as a new client.

£25 plus VAT discount on your first invoice on any matter started within 12 months of your last matter closing.

£25 plus VAT discount on your next invoice after having referred a friend or family member to us.

Discount Scheme Terms and Conditions:

All discounts apply only to private funded work. Matters funded by any Legal Aid scheme through a Conditional Fee Agreement (CFA), Contingency Fee Agreement, Legal Expenses Insurance, After the Event Insurance or payable by a third party under the terms of a Compromise Agreement are excluded.

Schemes 1-3 apply only upon the signing and return of a letter of retainer and, when requested, payment of monies on account of costs and expenses.

Scheme 3 applies only upon the presentation of an original scheme voucher, and no copies of any sort will be accepted in lieu of an original voucher. Only one Scheme 3 voucher may be applied to any one matter.

Scheme 4 applies only upon the person referred having instructed us and having signed and returned a letter of retainer (whether privately funded, funded by a Legal Aid scheme, through a CFA, Legal or After the Event Insurance or Contingency Fee Agreement).

Scheme 4 applies only to referrals made during the course of an open matter.

One off advice appointments payable at an agreed fixed fee and any free conferences are excluded from the discounts referred to in Schemes 1-4.

All discount scheme vouchers are non-transferable.

We reserve the right to remove any discount applied to an account, the balance for which is not paid in full within 28 days of issue, and to withdraw or vary any/all of the Discount Schemes at any time and without prior notice.

Our contact details

We welcome your feedback and questions. If you wish to contact us, please send an email to enquiries@sparlings.co.uk or you can write to us at 3 West Stockwell Street, Colchester, Essex CO1 1HQ or call us on 01206 733733.

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the more recent version which will apply each time you access this website.

General disclaimer of liability for content
Sparling Benham & Brough is providing this site on an "as is" basis and makes no representations or warranties of any kind with respect to this site or its contents and disclaims all such representations and warranties. In addition, Sparling Benham & Brough makes no representations or warranties about the accuracy, completeness, or suitability for any purpose of the information and related graphics published in this site. The information contained in this site may contain technical inaccuracies or typographical errors. All liability of Sparling Benham & Brough howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law.

Neither Sparling Benham & Brough nor any of its partners, employees or other representatives will be liable for loss or damage arising out of or in connection with the use of this site.

Notwithstanding the foregoing, none of the exclusions and limitations above are intended to limit any rights you may have as a consumer or any other statutory rights which may not be excluded.

Nothing on this site represents or purports to represent any constituent any professional advice (legal or otherwise) and is for general information purposes only.

Events beyond our control
We shall not be liable to you for any failure to provide or delay in providing our services through our website including but not limited to any claim becoming statute barred by limitation, resulting from any event or circumstance beyond our reasonable control including, without limitation, breakdown of systems or network access, breakdown of the website host, fire, explosion or accident.

Intellectual property disclaimer

All trade marks, brand names, product names and titles and copyrights used in this site are trade marks, brand names, product names or copyrights of their respective holders. No permission is given by Sparling Benham & Brough in respect of the use of any of them and such use may constitute an infringement of the holder's rights.

Applicable law and jurisdiction
These terms and conditions (and any dispute, controversy, proceedings or claim of whatever nature arising out of or in any way relating to them or their formation) shall be governed by and interpreted in accordance with English law and, for these purposes, the parties irrevocably submit to the exclusive jurisdiction of English courts.